We are proudly 100% cruelty-free! This means none of our products are tested on animals at any stage of development. We also ensure that all our partners and manufacturers share our commitment to ethical, animal-friendly practices.

We ensure that every order is packaged with the utmost care using eco-friendly materials. Each item is thoughtfully wrapped to protect it during transit, so it arrives in perfect condition. We take extra steps to make sure your order is secure and handled with attention to detail throughout the delivery process. With tracking available, you can follow your order every step of the way, ensuring a thoughtful and seamless experience from start to finish. If you're not completely happy with the delivery time or the state of the package, please reach out to us at support@normalisefashion.com, and we'll make it right.

We’ve made finding your perfect fit easy! Each product comes with a detailed size guide to help you choose the best size for your body. We include measurements for bust, waist, hips, and length, so you can compare them to your own for the best match. If you're unsure, we also share information about the fit of each item (whether it's loose, tailored, or more form-fitting). If you’re still not sure which size to choose, don’t hesitate to reach out to us—we’re here to help you find the perfect fit!

Your privacy and security are our top priority. We take all necessary precautions to keep your personal information, including payment details, safe and secure. All transactions are processed through secure, encrypted systems, ensuring your card and personal details are never compromised. If anything ever happens or if you have concerns, we’re always here to support you. Simply reach out to us, and we’ll make sure everything is handled with care and attention. Your peace of mind is important to us!